Coaches

What do you do?

I build and lead the Service Team to exceed customer expectations and take care of our core customers – Kelley students and recruiters. Together we create a place where talent meets opportunity. My service philosophy is that people won’t remember what you do, but how you make them feel.

Why do you do it?

I’m a leader by practice and believe in making others around me improve and leaving a place better than I found it. I’m passionate about helping others find their “dream job” – the intersection of what they love to do, what they’re good at doing, and what the market pays for.

How I got here.

Actually, I got here twice. I’ve come full circle and found my way back to IU, the Kelley School, and career services. My first job was with the Kelley MBA Program in admissions and financial aid, and then I joined the Graduate Career Services office. Due to relocation, I left to work for AutoZone and HCA, Inc. (hospital company) in Tennessee in corporate/executive recruiting and organizational development roles. I’ve always wanted to be an entrepreneur, so I co-founded a consultancy firm working with public and private sector clients. Due to another relocation, I’m back where I started.

Words my team uses to describe me:

Dynamic, energetic, charismatic, innovative, supportive

What have you learned during your career?

No one is going to work harder at finding you a job than you will.

What do you do away from work?

My two young boys keep me quite busy and entertained, but I always find time to play tennis.

I strongly believe…

…if you don’t like where you are, change it. You are not a tree.

I wish…

…our IU basketball Hoosiers could hang a sixth banner and that people would stop confusing me with my colleague, Eunice.

What do you do?

I lead the exceptional team of coaching experts here at the UCSO to ensure our students are receiving the programming and coaching they need to succeed in their job searches.

Why do you do it?

I love developing talent and I love having a positive impact on peoples’ careers.  In this role I have the opportunity to do both.

How I got here.

The real question should be how I got back here.  Lots of planning and staying focused on what you love.  After starting my career in public accounting I quickly learned that I truly enjoyed coaching and developing talent.  That brought me back to the Kelley School in the early 2000s when I worked with the Graduate Career Services team.  Our first corporate move relocated us to Atlanta where I stayed in academia working with students at Emory University.  After another corporate relocation, to Charlotte, I transitioned into agency then corporate executive recruiting all within Financial services. This summer when my husband and I continued our discussions about our dream jobs all indicators pointed us back to IU and the time was right.  Where else would I be able to develop the talents of a team and help students launch their careers while enjoying all that Bloomington has to offer… did I mention IU basketball?

What have you learned during your career?

Relationships matter! Every connection is an opportunity to either advance or hinder your prospects. The choice is yours.

What do you do away from work?

Away from work my family keeps me busy.  My husband and I love to hike, kayak, bike and watch IU sports with our 6 year old daughter. You may also see me on an early morning campus run getting the energy out of our crazy bird dog, Bella.

I strongly believe…

…hope is not a strategy.  If you want something go get it.

I wish…

…to enjoy the small moments, every day, not just the big occasions.

What Do You Do?

As a career coach, I work with students one-on-one to help in all matters career or job search related. I view my role as a teacher of life-long job search and career management skills, because as I often like to say, “There is no on-campus recruiting” after you graduate from Kelley!

Why Do You Do It?

It sounds cliché, but it is truly the people, people, people! I love working with students and the UCSO team and have found a great place to do it!

How Did You Get Here?

I married a Hoosier.

 Professionally, I started my career at UCLA (my alma mater) and have worked in university career services for over 15 years. Before joining the UCSO team, I worked at Kelley’s Graduate Career Services (GCS) Office in various roles – as a career coach for MBA and MSIS students, as well as on the corporate relations team working with recruiters. Prior to my time at Kelley, I worked at the UCLA Career Center where I coordinated the LA internship program.

While my career has been fairly straight forward, it’s a path and in a location I wouldn’t have predicted. As the daughter of a doctor and nurse, I declared myself pre-med as a college freshman because the medical profession was all I knew. I had an inkling though, that the health profession was not for me (I get queasy at the sight of blood) and my first college chemistry and calculus classes eliminated any thought about medical school. It wasn’t until I spoke to one of my professors about the jobs and volunteer experiences that I enjoyed most in college did I look into a career in Higher Education & Students Affairs.

What Have You Learned During Your Career?

Relationships are critical, personally and professionally.

Having a great boss can make all the difference in the world.

What Do You Do Away From Work?

Enjoy spontaneous dance parties with my 5-year old son and husband and try to keep up on the latest PBS Kids, Nick Jr. and Disney characters. And when I’m not doing that, hopefully you will find me on my yoga mat or going for a run through campus.

I Strongly Believe…

…in Ralph Waldo Emerson’s definition of success.

…in karma, that what you put out into the world is what you’ll get back.

I Wish…

…to someday walk the Camino de Santiago.

…that Indiana wasn’t landlocked and that I had fewer gray hairs.

What do you do?

I mentor students and new career coaches.

Why do you do it?

Career coaching – best job ever! I enjoy sharing my years of experience with students, and watching them mature to gain opportunities.  Along the way, we share laughs and develop friendships. It’s fun to keep in touch and be able to say that I knew you when you were a student. Kelley students are the best!

How Did You Get Here?

My career path is a long and winding road:

My first job out of high school was a Fotomate with Fotomat in my hometown of Grand Rapids, Michigan. I quickly advanced to Fotomate Trainer after passing a 100-question exam. I was the only one on my team to pass the exam and as a trainer, I was to receive an extra 15 cents per hour. But since the minimum wage had just gone up the exact amount of 15 cents, I was told I would receive a “condensed raise” which meant I took on more work with no additional money, while my coworkers received the same raise with no additional work! In the long-run however, the extra work added value to my resume so in the end, it was worth the effort.

Other jobs I have had include processing medical insurance claims for the United Food & Commercial Workers Union (UFCW), Local 951 (Grand Rapids, MI) working as Executive Director of a non-profit organization, ALS Association – Lou Gehrig’s Disease (Grand Rapids, MI), English teacher at Awtrey Middle School (Kennesaw, GA), Marketing Communications Director for major insurance companies (Foremost Insurance Company in Grand Rapids, MI, and CNA Insurance Company in Chicago, IL), along with Marketing Communications Director for Livemercial (Valparaiso, IN), where I wrote articles for the magazine, Electronic Retailer. Along the way for kicks I attained and still hold my Real Estate broker license and Instructor license through McColly Real Estate (Indiana).  I worked as Training & Recruiting Manager for supply chain for ArcelorMittal (East Chicago, IN), and now career coach for Kelley.

What have you learned during your career?

Oftentimes, seniors are apprehensive about taking that first professional job because after four years of college, it feels more like an end than a beginning. Typically, the first full-time job is just the start of a multi-decade career. So always keep your eyes open for the next big promotion or move! Sometimes you plan for it and other times a manager will tap you on the shoulder and mention a job opening to you.

Career plans and job options change with the economy, technology and so on. A savvy professional remains flexible. Know what your strengths are and how they translate across various positions through career moves. Stay curious (and current). Be led by passion. Take a risk and accept the outcome. Treat every coworker from the janitor to the CEO with the same professional courtesy; interpersonal skills are the most important asset you can develop.

What do you do away from work?

I am Vice Chair for the Pets Alive organization in Bloomington and active on the Governance committee, active in the Delta Theta Tau sorority to  raise money for the community, a 3-year trustee for the auxiliary  of the Veterans of Foreign Wars (VFW), and member of the Friends of McCormick Creek board where I manage the costume contest during Fall Fest. I enjoy creating chalk drawings, jewelry and crafts and selling them at local craft fairs. I am passionate about creative writing and have my own publishing company. My husband and I enjoy travelling abroad and throughout the United States; our favorite destinations are beaches and major cities, and visiting our daughters near Chicago and Colorado. On any given day you might find us entertaining guests, tending our garden, watching movies and hanging with our two dogs and three kitties.

I wish

. . . my office had a window!

What do you do?

I am responsible for welcoming everyone who visits the UCSO and guiding the UCSO Student Assistants working at the Help Desk to ensure everyone has a positive experience.

Why do you do it?

I like meeting students and trying to make their day better!  I enjoy talking to them so they can relax before an interview, reviewing a resume when they stop in, engaging in conversations to help them better understand available career resources and sharing the benefits of the UCSO with first time visitors.

How did you get here?

After graduating from Kelley in Marketing and International Business, I started my career selling services to small businesses in an assigned territory outside of Indianapolis.  I have always been interested in the healthcare field and moved into selling medical devices to hospitals and then transitioned into marketing where I created marketing strategies and programs to support medical products in specific markets and the overall brand.  I have always enjoyed working with people and my role at the UCSO allows me the opportunity to meet great people!

What have you learned during your career?

Making connections is important at every stage of your life.  Connect to people you meet at school, throughout your careers, and in the community.

What do you do away from work?

I have 4 children who are active in soccer, tennis, running and basketball.  We enjoy relaxing on our boat, walking the dogs and watching movies.

I strongly believe…

Positive thinking supported with positive action, results in positive energy and unlimited opportunity.

I wish…

I lived on acres of beautiful woods and a lake in my backyard, but living in town if too convenient!

What do you do?

I not only coach our Kelley undergraduate students to successfully explore potential internship positions and career paths, but I am also our Office’s International Student Services lead—coaching, programming, and supporting Kelley’s international student population, as well as our domestic students interested in global opportunities are my responsibilities.

Why do you do it?

My reasons are simple—empathy and positive impact through intercultural competence. I empathize with those who may be struggling to find their meaningful career calling for various reasons, and I’ve found joy in helping those who turn jobs into meaningful careers. Having lived and worked in diverse environments, I value creating positive impacts through intercultural competence—the ability to comfortably and properly navigate, be aware of, and appreciate various cultures and peoples. In this globalized world, whatever industry you’re in or position you hold, intercultural competence matters and is esteemed.

How I got here.

Born in South Korea and have lived all of my formative years on the U.S. Territory island of Saipan (Never heard of it? Google it. It’s in the heart of the Pacific Ocean, by Guam), I graduated from IU back in 2009 (BA in Journalism) as an international student. My first job was in PR/communications at an international development firm in Washington, D.C. Initially, my heart was set on spreading my wings as a broadcast journalist, so I made the bold move to Seoul, South Korea, to work as an English journalist. There, I worked as an anchor and field reporter, as well as a business communications consultant for various global companies. These worthwhile experiences opened my eyes to the world of business and the importance of intercultural competence (or the lack there of)—leading me to obtain two Masters in international development and cooperation and international communication. It was then when I knew I wanted to help students, who may have similar stories as me, to reach their optimum potential in life and career. Where else would I do this but at my beloved alma mater?

What have you learned during your career?

Two things—challenge yourself to step out of your “comfort zone” and make those connections and long-lasting relationships. “What doesn’t kill you only makes you stronger” and “It’s not always about what you know, but it’s almost always about WHO you know.” I wholeheartedly agree—I’ve seen it, lived (living) it, and believe it. So go out there, expand your horizons and limits and see yourself grow and succeed.

What do you do away from work?

My husband and I love traveling—short and long road trips and international excursions. I also enjoy outdoor hiking and picnics and searching for tasty foods. I try to limit my retail therapy and couch potato sessions.

I strongly believe…

Our world will become a better, happier place if we all care, give, love, and understand a little more.

I wish…

I could be better at gardening and live to travel all the great destinations around the world.

What do you do?

I am part of the student services team. I work every day with outstanding Kelley students and assist them with achieving their career goals.

Why do you do it?

Our students are the reason we are one of the top business schools in the nation. It is a privilege to be a small part of their success.

How I got here?

After an MBA, working in the banking field, and returning to get my MA in Student Affairs & Higher Ed, this is where I believe I am able to assist students the most.  I am at the UCSO because this is where my passions intersect; students, business, all things college, and the next step into the future.

What have you learned during your career?

Be present and be passionate about what you do.

What do you do away from work?

I spend as much time outdoors as I can with my husband and kids.

I strongly believe…

…that there are choices in most instances in our lives.

I wish…

…to be at Assembly hall when the 6th banner goes up, and to travel more.

What do you do?

As a member of the UCSO Student Service Team I work diligently and honestly to help students develop their talents and succeed in their Internship and Full Time Job search endeavors.  I want my students to develop their “portfolio” of excellent Resume, Job Search, Interview Skills and the have the ability to tell great stories to demonstrate that they bring unique experiences and talent to secure that ideal internship or full time job.

Why do you do it?

Very selfish reasons!  I absolutely love to see Kelley’s get that job offer from their “dream job”.  Kelley has been very good to me!  I see it as “paying it forward” My wife and I are both Kelley Grads and we both work at Kelley.  My passion for business started here.

How I got here?

After retiring early from my Business, I was not ready to “ride off into the sunset”.  I was asked to share my experiences with Kelley students, discovered Career Services and here I am.

What have you learned during your career?

#1 – Trust is earned!  #2 – Perseverance is omnipotent… never give up!

What do you do away from work?

Music is my true passion! I have been a musician since I was about 10 years old.  I love all genres… from Bluegrass to Bach: Americana to Alternative.  In addition, I love to spend time and just hang out with my family, especially my Grandkids.

I strongly believe…

To be complete, especially in business, you must have a global mindset.  Learn and experience new cultures…learn at least one other language….travel, eat, dance.

I wish…

… #1… Mark Cuban would teach a one week seminar each semester for Entrepreneur majors…  #2 that IU could have a football team that goes to a major bowl game #3 A 6th NCAA Basketball banner in Assembly Hall.  #4 That Dave Dyer would quit calling me “Pops”

How I got here? 

My career path has taken a few turns along the way- some planned, some not. I worked for 12 years in the supply chain field for a national foodservice distributor primarily as a manager and account executive. In the first two years with that company I learned more about business, strategic decision making, and managing relationships than I could have ever imagined with a first job. This was primarily because I had extraordinary mentors who gave me my “real-life” business education (and I worked really hard!). I have also owned my own business and worked in a city government position. My time at Kelley began as a part-time career coach, but once I was here, I knew this was the place I wanted to stay. Being part of the UCSO team and working with students to reach their career goals has been my most rewarding (and unexpected) career change.

 Specialties and Interests:

Offers and negotiations, networking, management, business communications, job search strategy, supply chain/operations, entrepreneurship, international politics, college football, foodie

 What do you do?

My primary role at the UCSO is student coaching, which involves helping students explore different careers to managing multiple job offers- and all that comes in between. I also work on international programming and assisting students with their CPT process. My colleague, Melissa, and I love to come up with new and creative ways to present programming to Kelley students.

Why do you do it?

It is pure joy to see a student excited and happy about their internship or first job choice. It is especially rewarding to work with a student over the years, watch them progress, and then see them graduate with such accomplishment to start their professional career.

What have you learned during your career?

You have to be adaptable- to change, to people, to events outside of your control, to other opinions and ideas. Be forward-thinking- if you know change is coming, get ahead of it instead of waiting for the change to control your outcome. Don’t be afraid of risk, as long as you are willing to own the results. Be resilient- in work and in life.

What do you do away from work?

Family time is #1 when I am not working. We stay very active. My husband and son are cyclists, my daughter plays travel softball and I am a reluctant runner. When I have some individual down time I like to read (unless it’s college football season and then you will find me at a tailgate or watching Game Day).

I strongly believe… Knowledge is power. Being knowledgeable encompasses many qualities (experience, understanding, learning, curiosity). From the simple to the complex, building your knowledge in turn builds your potential, abilities, and confidence. Being knowledgeable about a wide range of topics (read!) also builds your networking strength.

What do you do? 

I lead the best team of career services professionals in the nation.  The diversity of the team in terms of strengths, experiences and personalities allows the UCSO to provide outstanding services to our customers – both Kelley students and recruiters.

Why do you do it? 

I’m rewarded when I see others grow.   I have always enjoyed coaching others and helping them learn.  I like to lead teams and facilitate continuous improvement.  My father instilled in me, if you were going to do something, do it right and make it better.

How I got here?

I started at Kelley in Accounting, which soon changed to Finance.  I look at rules as guidelines, I like to look at things from many perspectives, and know a lot about many things versus being an expert in one, so Finance was a better fit.  I spent over 12 years in various finance leadership positions at Cummins then spent my last five years leading International Human Resources.  I’m grateful for all that I learned at Cummins, however, I wanted more time to watch my daughter grow up, so joined Kelley.  I was part of the start-up for Graduate Career Services leading student services and then I jumped at the opportunity to lead Undergraduate Career Services.

What have you learned during your career? 

You don’t have to know everything, surround yourself with good people, understand your strengths and if you are not challenged you are not growing.   Building a strong network is important and they will help you greatly along the way and remember you have to support them too.

What do you do away from work?

I look forward to spending time with my family which includes my husband (a Kelley grad), my daughter, son-in-law, my grandson and taking care of our black lab and cat.  I enjoy shopping, cooking, fly fishing, traveling, and I’m an IU basketball enthusiast.

I strongly believe…

…a positive attitude makes a big difference.  Ability is what you’re capable of doing.  Motivation determines what you do.  Attitude determines how well you do it. 

I wish…

I could go to every national park, live in a warmer climate, carry a tune, exercise more and see IU Basketball hang another banner.

What do you do?

I work as a career coach at the Undergraduate Career Services Office. As a coach, I help Kelley undergraduate students with resumes, job and internship search, career exploration, and career fair and interview preparation.

Why do you do it?

I work as a coach because I have a passion for working with students and helping them achieve their goals.

How I got here?

I worked in Chicago both in public accounting and industry for four years before making the move to join the Undergraduate Career Services Office. I decided to leave accounting because I wanted to pursue my passion of working with students and helping them reach their potential. My interest in working with students began at IU where I volunteered as an English as a Second Language Tutor and co – founded various Kelley student organizations such as the Emerging Markets Club whose mission was to help students connect with alumni in emerging markets. I also enjoyed volunteering with youth organizations in Chicago such as the Chicago Scholars Foundation, an organization where young professionals help first generation college students complete their college applications and essays.

What have you learned during your career?

I learned that ambition is essential for success and doing work that you deeply care about will lead to fulfillment.

What do you do away from work?

I love listening to podcasts and audiobooks related to business, education psychology, and tech, trying new coffee shops, and riding my bicycle.

I strongly believe…

…that everyone has a strength that he or she should offer to the world. Those who use their strengths will thrive.

I wish…

I wish Bloomington had a Freshii restaurant. I used to go to Freshii all the time while working in Chicago and fell in love with the healthy, fast casual concept.

How I got here?

Wow, this is wild to think about. I graduated from IU in 1981 and then spent the next thirty three years working for AstraZeneca Pharmaceuticals. During that time I had over 25 different roles ranging from Sales Representative to Executive Director in Global Commercial Excellence. I spent time in Marketing, Managed Care, Market Research and a large portion in Sales Leadership. My wife Peggy and I have been through six corporate relocations with much of the time in Ann Arbor, Michigan, and Wilmington, De. In April 2015 while going through the most recent restructuring, I decided to take the early retirement option. Peg and I decided to move “home” to Bloomington. I am excited about the opportunity to begin an “Encore Career” with the great students from Kelley!

What do you do?

I am a Career Coach. This allows me the awesome experience of interacting with the Kelley student population. What could be better than that?

Why do you do it?

I enjoy helping people. The most rewarding thing is helping someone make decisions and see them achieve their goals.  I enjoy being a valued part of a team that has significant impact. My experience in multiple areas gives me a good understanding of the issues facing, finance, marketing, sales and other commercial areas. At AZ, I was known as the “plumber” because they tended to drop me into areas to fix problems.

What have you learned during your career?

My success has been due to people about 70% and 30% business. If you take care of your people and your customers and know your business, you will be successful.

What do you do away from work?

Family is always number one. Peg and I are both IU Grads as are our two grown children (Kevin and Kelly). Now that the kids are gone, visiting and spending as much time as possible with them is really important. We are all huge IU fans. Peggy and I have followed the Hoosiers up and down the East Coast. Now we will enjoy the games from our own seats in Bloomington. We also have two terrific dogs, Remy (Puggle) and Maggie (Beagle).
Almost forgot, I have season basketball and football tickets for both the University of Michigan and IU.

I strongly believe…

Check your ego at the door. If you are a good collaborator, contributor, and team player you will succeed. If you are out for yourself, you will be by yourself.